Senior People Specialist - Right to Work & Immigration Operations
Hatfield, England, United Kingdom
this is a uk-based role, which is fundamental to the position as it involves performing regular in-person right to work checks. this role drives uk right to work and immigration compliance for activities requiring in-country oversight. working in close partnership with the bulgaria shared services centre which handles core case preparation and administration, the uk specialist owns local employer checks, compliance activities, and sponsorship management system (sms) administration. ultimately, the role supports ocado in meeting its sponsor licence and right to work obligations and delivers an efficient, high-quality experience for candidates and internal teams. execute rtw checks: perform online, video, and manual right to work checks, verifying share codes and identity documentation. complex case management: resolve document/experian exceptions, handle employer checking service (ecs) requests, and support time-sensitive day 1 / visa expiry cases. immigration & sponsorship cos administration: create, assign, amend, and withdraw defined and undefined certificates of sponsorship (cos) via the sponsorship management system (sms). sponsor licence reporting: manage mandatory home office reporting for job, salary, location, or status changes, as well as delays and terminations within statutory timelines. licence & allocation management: monitor cos allocation limits, execute sms key user updates, and support the processing of sponsorship extensions and changes. sponsorship finance: process uk-controlled cos payments via worldpay/paid and maintain audit-ready financial records. previous experience of uk right to work processes. knowledge of skilled worker sponsorship and certificates of sponsorship.